Description
Citrix Customer Success Services Select – 5 Year – Service – 24 x 7 x 30 Minute – Technical – Electronic PREM ED FROM SW RELEASE 111
Product Type:Service
Provided Support:Web Support
Phone Support
New Releases Update
Email Support
Service Duration:5 Year
Service Type:Technical
Manufacturer Part Number:4064614-EZ
Manufacturer Website Address: http://www.citrix.com
Service Name:Customer Success Services Select
Manufacturer:Citrix Systems
Inc
Product Supported:
Citrix ADC CPX Premium Edition (v. 11.1 – 14.x)
Service Main Type:Technical
Service Sub Type:Electronic
Service Response Time:8 Business Hour – Email Support – Severity Level 2
30 Minute – Web Support – Severity Level 1
30 Minute – Phone Support – Severity Level 1
30 Minute – Email Support – Severity Level 1
8 Business Hour – Phone Support – Severity Level 2
8 Business Hour – Web Support – Severity Level 2