Description
Cisco SMARTnet – 1 Year – Service – 24 x 7 x 4 – On-site – Maintenance – Parts & Labor – Physical OC3C/STM1 DBLE-
Cisco Technical Support Services such as Cisco SMARTnet Onsite support help enable improved productivity and can increase operational efficiency by complementing your in-house resources with world-class networking expertise. It can maximize availability and minimize risks for systems running mission-critical applications.
Product Type:Service,Provided Support:New Releases Update|Email Support|Phone Support|Web Knowledge Base Access,Service Duration:1 Year,Service Type:Maintenance,Service Location:On-site,Manufacturer Part Number:CON-OSP-AXM16OC3,Manufacturer Website Address:http://www.cisco.com,Service Name:SMARTnet,Manufacturer:Cisco Systems, Inc,Product Supported:
- AXSM-16-155-XG: Cisco 16-p OC3c/STM1,Dble-height, ATM SM, ABR w/ VS/VD
- AXSM-16-155-XG=: Cisco 16-p OC3c/STM1,Dble-height, ATM SM, ABR w/ VS/VD
,Region Availability:
Service is available only if your distance from a parts depot or authorized Cisco service location is within:
- 100 driving miles in the United States
- 120 driving kilometers in Europe and Canada
- 75 driving kilometers in Australia, New Zealand, and select countries in Latin America and Asia
Note: Domestic resellers purchasing for International locations will be subject to an additional fee
,Service Availability:24 x 7,Service Details:
- Software support includes maintenance, minor and major updates for your licensed feature set
- Web knowledge base access includes a substantial database of product information and a robust set of technical and analytical tools that help facilitate knowledge transfer to your internal staff
- The Cisco TAC has a sophisticated call routing system that quickly routes you to the correct technology personnel for expert assistance and faster resolution
- Advance replacement parts, with a field engineer, are delivered within 4 hours of determining that part replacement is required
,Service Main Type:Maintenance,Service Sub Type:Physical,Service Characteristic:Parts & Labor,Service Response Time:4 Hour