Description
Cisco SMARTnet – 1 Year – Service – 24 x 7 – Maintenance – Electronic Service OC3/STM1 CWDMCisco SMARTnet Service for Rapid Problem Resolution Cisco SMARTnet Service is an award-winning technical support service that offers direct, anytime access to Cisco engineers and an extensive range of technical resources. SMARTnet delivers rapid issue resolution, flexible device-by-device coverage, and premium service options to help maximize operational efficiency. Cisco SMARTnet provides the following:
Around-the-clock, global access to the Cisco Technical Assistance Center (TAC)
Access to the extensive Cisco.com knowledgebase and tools
Hardware replacement options include 2-hour, 4-hour, Next-business-day (NBD) advance replacement, as well as Return for R